Hi! My name is Mira Shah. I was born in India and moved to Brisbane – Australia in 2010. I am a qualified IT professional and currently a National CRM Project Manager (Salesforce Solution Architect + Web Developer). I assist companies solve complex business problems by leveraging the Salesforce platform.

Work Experience

Salesforce CRM / IT Project Manager with cross-industry capabilities and specialist skills in CRM, in particular Salesforce.com. With overall Management and involvement in projects from start to finish to ensure a successful outcomes.

My current and previous roles include business analysis, project scoping, technical solution design and documentation, implementation, staff training for all levels up to and including CEO’s, and system maintenance.

I have completed many challenges, including a Salesforce CRM installation, business process, database design and management, implementation, integration with different business systems, manage and maintain third party apps, writing and delivering Project Management information and conduct successful negotiations with external parties for CRM project completion.

E-Mailout design, develop & send and website manage & development from the scratch when necessary.

My Trailhead Profile (Ranger)

Mira Shah Trailhead Profile – https://trailhead.salesforce.com/me/mirashah

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